According to a new report by TechRadar, smartphone users are prioritizing convenience over security, with most opting for free tools like Microsoft Defender or Apple XProtect over paid antivirus software from brands like McAfee and Norton.
As of May 11, 2026, 75% of smartphone users rely on built-in protections, such as Microsoft Defender or Apple XProtect, rather than investing in paid antivirus software. The report highlights that users are more concerned with convenience and ease of use than with protecting their devices from potential threats. This trend is particularly concerning, given the increasing reliance on smartphones for both personal and professional activities.
Key Takeaways
- 75% of smartphone users rely on built-in protections like Microsoft Defender or Apple XProtect.
- Most users prioritize convenience over security, opting for free tools instead of paid antivirus software.
- Brands like McAfee and Norton remain the most loved antivirus brands, despite users relying on free tools.
- Smartphone users are more concerned with ease of use than with protecting their devices from potential threats.
- Users are investing less in their security, opting for free tools over paid antivirus software.
Smartphone Users Prioritize Convenience Over Security
The report by TechRadar reveals that smartphone users are more concerned with convenience and ease of use than with protecting their devices from potential threats. This trend is particularly concerning, given the increasing reliance on smartphones for both personal and professional activities. As smartphones become an integral part of our lives, it’s essential to acknowledge the importance of security and consider investing in paid antivirus software to ensure the protection of our devices.
People don’t want to juggle multiple apps just to feel safe online. They want protection that works quietly in the background. That’s why tools like Microsoft Defender on Android and Apple XProtect on iOS are winning by default. They’re preinstalled, they update automatically, and they don’t ask for permission every five minutes. No setup. No subscription reminders. No confusing dashboards. That’s convenience in its purest form.
But convenience has a cost. Free tools are designed to handle low-level threats — things like known malware signatures or basic phishing attempts. They’re not equipped to detect zero-day exploits, advanced persistent threats, or sophisticated social engineering attacks that target high-value users. And yet, today’s smartphone user isn’t just checking email. They’re signing contracts, transferring money, accessing corporate networks, and storing sensitive personal data.
Historical Context
This shift didn’t happen overnight. In the early 2010s, the antivirus market was booming. Companies like McAfee, Norton, and Kaspersky dominated with aggressive marketing and bundled software deals. PCs came with 30-day trials, and users were conditioned to believe that real security required payment. At the time, threats evolved quickly, and standalone scanners were one of the few reliable ways to catch malicious software.
Smartphones changed the game. When the iPhone launched in 2007, it introduced a closed ecosystem where apps were vetted through a centralized store. Apple claimed the design itself was a security feature. Android followed with Google Play Protect, which scanned apps for known threats. Over time, both companies built deeper layers of protection into the OS. Apple introduced XProtect in 2009, initially for Macs, then expanded its capabilities across devices. Microsoft rolled out Defender for Endpoint on mobile in 2021, integrating it into the broader Microsoft 365 security suite.
By 2023, built-in scanners had improved enough to stop most common threats. Google reported that Play Protect blocked over 1.5 million malicious apps before they could be downloaded. Apple claimed a 98% reduction in malware incidents on devices running iOS 15 or later. These numbers gave users confidence — maybe too much. The idea took hold that if a phone came from a trusted brand, it was safe enough.
Meanwhile, the paid antivirus market began shrinking. Norton’s parent company, Gen Digital, saw mobile subscription growth stall after 2022. McAfee reported declining renewal rates, especially among users under 35. Their marketing still focused on “total protection,” but younger users didn’t see the value. They were already protected — or so they thought.
Security Risks and Implications
The reliance on free tools like Microsoft Defender or Apple XProtect may seem convenient, but it comes with significant risks. Free tools often have limitations, and their effectiveness in detecting and preventing threats may be compromised. This can lead to security breaches and data loss, which can have severe consequences for individuals and businesses alike.
Take phishing, for example. Apple XProtect can flag known malicious websites, but it doesn’t monitor for real-time phishing attempts that use legitimate domains with temporary malicious content. A user might visit a fake banking page hosted on a compromised WordPress site — something that looks real, loads quickly, and isn’t yet on any blocklist. Defender might not catch it either, especially if the site uses HTTPS and has no known malware payload.
Advanced threats like stalkerware or banking trojans are even harder to detect. These often disguise themselves as legitimate apps and request permissions gradually. Free tools don’t typically include behavioral analysis or anomaly detection — features that require constant monitoring and machine learning models. Paid platforms like Norton 360 or McAfee Mobile Security offer these, plus dark web monitoring and identity theft protection.
The risks aren’t theoretical. In 2025, a wave of Android malware disguised as productivity apps bypassed Google Play Protect by using delayed activation. The apps sat idle for 72 hours before downloading malicious payloads. By then, they had already passed automated scans. Users who relied solely on built-in tools were left exposed. The same year, a phishing campaign targeting iPhone users tricked thousands into entering Apple IDs on fake iCloud login screens. XProtect didn’t flag the domains because they used legitimate CDNs and valid certificates.
For businesses, the stakes are higher. Employees using personal devices for work — a practice known as BYOD — are now a major attack vector. A 2024 study by Ponemon Institute found that 68% of data breaches in mid-sized companies originated from mobile devices. Most of those devices ran only built-in protection.
What This Means For You
If you’re building an app that handles financial data, health records, or sensitive communications, you can’t assume your users are protected. Relying on Apple XProtect or Microsoft Defender is like locking your front door but leaving the windows open. It’s better than nothing, but it’s not enough.
Consider a fintech founder launching a mobile banking app. Their users are transferring money, linking bank accounts, and storing personal documents. The app itself might be secure, but if a user’s device is infected with a keylogger, all that security is meaningless. In this case, building partnerships with paid antivirus providers could be a smart move. Imagine offering a six-month free trial of Norton Mobile Security during onboarding. It adds value, reduces risk, and builds trust.
Another scenario: a remote-first startup where employees use personal phones for work chats and file sharing. IT policies might require basic passcodes or device encryption, but that doesn’t stop malware. A single compromised device can leak confidential strategies, customer data, or login tokens. Founders in this space should consider reimbursing employees for paid antivirus subscriptions. It’s cheaper than a breach. For under $50 per user per year, you can upgrade from basic scanning to real-time threat detection, app behavior monitoring, and lost device protection.
For developers, the takeaway is clear. Security can’t be an afterthought. If your app handles anything valuable, you should assume the device underneath is vulnerable. That means designing with zero trust in mind — verifying every request, encrypting local data, and minimizing permission use. You can also integrate security APIs from platforms like McAfee or Norton to check device health before allowing access to sensitive features. Some SDKs let you detect rooted devices, fake location services, or known malware processes. These integrations don’t replace antivirus software, but they create another layer of defense.
Competitive Landscape
The antivirus industry is at a crossroads. Traditional players like McAfee and Norton still hold strong brand recognition. The TechRadar report confirms they remain the most loved antivirus brands, even as usage declines. That disconnect is telling — people trust them, but they won’t pay for them.
Why? Price is part of it. Most premium mobile antivirus plans cost between $30 and $60 per year. For a single user, that feels like overkill when the phone already has Defender or XProtect. But it’s also about perception. Users don’t see attacks they’ve avoided. They only notice antivirus software when it slows down their phone or interrupts them with alerts. Free tools are less intrusive, so they feel better, even if they’re less effective.
Some companies are adapting. Kaspersky launched a free tier with limited features, hoping to upsell users later. Bitdefender introduced a “proactive threat hunting” mode only available in the paid version. McAfee experimented with bundling identity theft protection and password managers to increase perceived value. But these moves haven’t reversed the trend.
Meanwhile, tech giants are quietly expanding their security offerings. Microsoft includes Defender for Endpoint in higher-tier Microsoft 365 plans, targeting businesses. Apple has started testing enhanced malware detection in beta versions of iOS, possibly setting the stage for a premium security add-on. If Apple ever introduces a paid protection tier — say, $1.99/month for real-time phishing defense and dark web scans — it could reshape the entire market.
What Happens Next
The current trajectory suggests free, built-in tools will continue to dominate. But as attacks evolve, so will the consequences of relying on them. A major breach tied to a widely used app could shift public opinion overnight.
Will users start paying for security when they finally see the cost of free protection? That’s the big question. Another is whether app stores will enforce stricter security requirements. Right now, Google and Apple don’t require apps to verify device protection status. But if breaches keep rising, they might mandate minimum security standards — similar to how they enforce privacy labels or app tracking transparency.
For now, the responsibility falls on developers, founders, and IT leaders. The tools exist to do better. The question is whether convenience will continue to win — or if a wake-up call is coming.
Sources: TechRadar, The Verge


